The Segmentation Paradigm

From demographic guessing to behavioral measurement

01 / DEMOGRAPHIC SEGMENTATION Static profile attributes & static assumptions 02 / BEHAVIORAL SEGMENTATION Live user activity streams & mathematical distance EVOLVE STREAM STANDARDIZE CLUSTER AGE GENDER BROAD ASSUMPTIONS MANUAL PERSONAS THE SHIFT ANNUAL INCOME SPENDING SCORE STANDARD SCALER K-MEANS UNSORTED COHORTS Overlapping, static guesses MATHEMATICAL COHORTS C1: HIGH VALUE C2: CHURN RISK C3: LOYALIST